Privacy Policy

1. Introduction

Gonvik operates the website gonvik.info. This Privacy Policy explains what personal information Gonvik collects when you visit or interact with this website, how that information is used, and the rights available to you in relation to your data.

Gonvik is committed to handling personal information responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller for the personal information collected through this website is:

3. Information We Collect

Gonvik collects personal information through the following channels:

3.1 Contact Form Submissions

When you submit an enquiry through the contact form on this website, Gonvik collects the name, email address, and message content you provide. This information is used solely to respond to your enquiry. It is not added to any mailing list or shared with third parties.

3.2 Cookies and Usage Data

This website uses cookies to understand how visitors navigate its content. Details of the cookies used, their purpose, and how to manage your preferences are provided in the Cookie Policy.

3.3 Server Logs

Standard web server logs may record your IP address, browser type, referring URL, and pages visited. This information is used for security and performance monitoring purposes only. It is not used to identify individual visitors.

4. Legal Basis for Processing

Gonvik processes personal data on the following legal bases:

• Consent: Cookie use beyond strictly functional cookies is based on your explicit consent, given through the cookie consent interface on this site.
• Legitimate interests: Server log data is processed on the basis of legitimate interests in maintaining the security and performance of this website.
• Performance of a contract / pre-contractual steps: Contact form data is processed to respond to enquiries that may lead to a service arrangement.

5. How We Use Your Information

Personal information collected through this website is used for the following purposes only:

• Responding to contact form enquiries
• Monitoring website security and performance
• Understanding how visitors interact with the website in aggregate (analytics cookies, where consented)

Gonvik does not sell, rent, or trade personal information to third parties.

6. Data Retention

Contact form submissions are retained for a period of twelve months from the date of receipt, or until the enquiry is resolved, whichever is sooner. Server log data is retained for a maximum of ninety days. Cookie data retention periods are detailed in the Cookie Policy.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data held about you.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your personal data in certain circumstances.
• Right to restrict processing: You may request that Gonvik restricts the processing of your data in certain circumstances.
• Right to data portability: You may request a structured copy of data you have provided to Gonvik.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact Gonvik at [email protected]. Requests will be acknowledged within five working days and resolved within one month.

8. Third-Party Services

This website loads resources from the following third-party services for functional and performance purposes:

• Google Fonts — for typeface loading (fonts.googleapis.com, fonts.gstatic.com)
• jsDelivr CDN — for open-source interface libraries
• Google Maps — for the location map on the contact page

These services may process your IP address and browser information as part of their standard delivery processes. Gonvik does not control these third parties and recommends reviewing their respective privacy policies.

9. Security

This website is served over HTTPS. Contact form submissions are transmitted using encrypted connections. Gonvik takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or alteration.

10. Complaints

If you have a concern about how your personal information has been handled, please contact Gonvik in the first instance at [email protected].

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: ico.org.uk.

11. Changes to This Policy

Gonvik may update this Privacy Policy from time to time. The date at the top of this page indicates the most recent revision. Continued use of this website following an update constitutes acceptance of the revised policy.